Receptrio Privacy Policy

Effective Date: August 05, 2025 Receptrio (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and any other information you voluntarily provide when booking a demo, joining a waitlist, or filling out a form.
Usage Data: IP address, browser type, device information, pages visited, and time spent on the site.
Communication Data: Information you provide in communication with us via email, chat, or support.
Audio Interaction Data: When using Receptrio’s AI receptionist service, audio recordings, call metadata, and transcriptions may be stored and processed to improve performance and service quality.

2. How We Use Your Information

To provide and improve our services.
To respond to inquiries and provide customer support.
To personalize user experience.
To send marketing and promotional communications (with consent).
To analyze usage trends and optimize website performance.
To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service providers (e.g., hosting, analytics, email, communication APIs) under confidentiality agreements.
Legal authorities when required by law or to protect rights and safety.
Third parties in the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

Accessing, correcting, or deleting your data.
Opting out of marketing communications.
Withdrawing consent where applicable.

You can exercise these rights by contacting us at hello@receptrio.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve targeted ads. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: Receptrio Email: hello@receptrio.com Website: https://receptrio.com